Perfex CRM Knowledge Base Module

Perfex CRM :

Perfex CRM, an open-source CRM, is best suited for startups and small businesses. It is open-source which means that anyone can modify it. You can customize it to meet your needs. Perfex CRM installation costs are significantly lower than the benefits. ICore is the right place to go if you’re looking for CRM implementation in coimbatore. You’ll find the right solution with their years of experience and expertise in the field.

Perfex CRM has lot’s of modules available. In this blog, let’s talk about the Knowledge Base module.

Perfex CRM Knowledge Base Module :

• Knowledge Base module has few features available.
• If you don’t want the knowledge base for the customers there is an option to disable the knowledge base feature from there.
• You can create articles from the knowledge base module. Only the admin can create articles and after creating it will be shown on frontend and visible to customers and they can read those articles.
• And you can divide these articles in groups. If you want to hide the group then perfex CRM has a disable feature. With this disabled feature that particular group articles will not be shown on frontend to customers.