RISE is excellent project management and CRM software to enhance productivity & customer satisfaction. You can easily manage your projects, sales, clients, team and many more in the same place. It includes everything to run your business effectively.
Rise CRM is a cloud-based Customer Relationship Management solution that helps businesses manage customer interactions, sales, and more. It benefits your business by centralizing customer data, improving communication, and enhancing customer relationships.
RISE is fast and easy to use. All UI designed to give you quick navigation. You can download the full source code and install it on your own server. Customize it as per your unique requirements. RISE is using the latest version of codeigniter 4. I am so sure that RISE will exceed your expectations and help you achieve your goals.
RISE contains lots of essential features to manage your customers, work, and team without purchasing additional add-ons.
Rise CRM has lots of plugins available. In this blog, let’s talk about the Help & Support Plugin.
Reports plugin has lot’s of options available like below.
HELP :
Here you will find a search option for the help you are looking for.
Articles :
From here you can create articles for the specific category which is added by the admin.
Category :
This category is created for help. And categories can be created by the admin.
Knowledge Base :
This will work the same as help.
If you don’t want the knowledge base for the customers there is an option to disable the knowledge base feature from there.
Articles :
From here you can make announcements for your team members.
Here you will find the add announcements button and with help of this, you can create new announcements with titles.
Categories :
This category is created for help. And categories can be created by the admin. And this will come under the knowledge base.